Shipping Policy
Domestic Orders:
Since most of the products are involved hand craft so products are dispatched from 0-14 days depending upon the complexity of the design/ product using a reputable courier service. The expected delivery date can be checked while browsing the product.
FREE SHIPPING on all orders across India (Zone In-reach only).
Orders can be cancelled within 24 hours of placing them.
International Orders:
Products are dispatched within 24-48 hours.
Delivery delays may occur due to factors beyond our control.
Orders can be cancelled within 24 hours of placing them.
Import duties and taxes may apply once the shipment reaches your country. These fees are your responsibility and must be settled with UPS at the time of delivery. Somoba is not liable for non-delivery if these fees are not paid and will not provide refunds in such cases.
No cash on delivery, returns, or exchanges are available for international orders.
Points to Remember:
You will receive an email to track your order when it leaves our premises.
Delivery timelines are subject to change based on logistics.
Order value is calculated after discounts/VAT/GST or other applicable charges.
Out of Reach, Delays in Shipping, and Cancellations:
In areas marked as Out of Delivery Zone (ODZ), you will be informed within 48 working hours. You can then choose to cancel for a refund or provide an alternative address.
Shipping delays may occur due to unforeseen circumstances beyond our control.
Our courier will attempt to deliver the order twice. If undeliverable, the package will be returned to the nearest Warehouse.
For COD Orders:
If delivery is unsuccessful, we will attempt to contact you. If unreachable, the order will be considered 'Terminated.'
For Prepaid Orders:
If delivery is unsuccessful, we will attempt to contact you. Please ensure availability to receive the order.
Payment Options:
Debit card, credit card, UPI, and Cash on Delivery (COD).
For any queries, please email us at somobaindia@gmail.com or Whatsapp +918851319685